Privacy Policy
Last updated: December 23, 2025
Ask AI For IT ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.
Information We Collect
- Account data: name, email address, and authentication details when you sign in with Google or other providers.
- Submission data: information about websites, tools, or resources you submit to our directory.
- Usage data: technical information such as IP address, browser type, device information, and pages visited to ensure service functionality and security.
- Cookies and tracking: we use cookies and similar technologies to improve your experience and analyze site usage.
- Payment-related data: limited information made available to us by our Merchant of Record (Creem.io), such as your email, transaction identifiers, and in some cases your name and the last four digits of a payment card, for billing, support, and reconciliation purposes.
How We Use Your Data
We use your information to:
- create and manage user accounts;
- process and display site submissions in our directory;
- maintain platform security, prevent fraud, and ensure service quality;
- analyze usage patterns to improve our services;
- communicate important updates about our platform;
- comply with legal obligations and payment processing requirements;
- facilitate payment support, billing, and transaction reconciliation with Creem.io.
Cookies and Tracking Technologies
We and our service providers use cookies and similar technologies:
- Essential cookies: necessary for basic site functionality, security (including Cloudflare security cookies), and user authentication.
- Performance cookies: help us and Cloudflare optimize site performance and loading times.
- Analytics cookies: help us understand how visitors use our site through our internal analytics system.
- Advertising cookies: used by third-party ad networks to show relevant ads.
You can control cookies through your browser settings. Note that disabling certain cookies (especially security-related ones) may affect site functionality and security features.
Third-Party Services
Cloudflare
Our website uses Cloudflare as a content delivery network (CDN) and security service. When you visit our site, your request passes through Cloudflare's network before reaching our servers.
Cloudflare may collect and process certain information, including:
- IP addresses and system configuration information;
- request headers and metadata;
- cookies for security and performance purposes.
Cloudflare uses this data to provide security features (DDoS protection, firewall), optimize performance, and analyze traffic patterns. For more details, see Cloudflare's Privacy Policy.
Analytics
We use analytics tools (which may include our internal analytics system and/or third-party services such as Google Analytics) to understand how visitors use our platform. This includes collecting information such as pages visited, time spent on site, referral sources, and general usage patterns. Third-party analytics services may use cookies and process data according to their own privacy policies.
Authentication Providers
When you sign in using Google or other third-party authentication providers, these services may collect data according to their own privacy policies. We only receive basic profile information necessary to create and manage your account.
Payments (Merchant of Record)
We use Creem.io as our Merchant of Record (MoR), which handles all payments, invoicing, taxes, refunds, and chargebacks on our behalf. Payment information is collected directly by Creem.io and its payment partners, including Stripe. We do not collect or submit card numbers, CVC codes, or expiration dates.
For billing, support, and reconciliation purposes, we may have access to limited payment-related information provided by Creem.io, such as your email, transaction identifiers, your name, and the last four digits of a payment card.
If you initiate a payment but do not complete the checkout process, Creem.io may send transactional emails, such as abandoned checkout reminders, using the email provided during checkout. These communications are for transactional purposes only and are not considered marketing emails.
Creem.io and Stripe process personal data in accordance with their own privacy policies. For more information, see Stripe’s Privacy Policy.
Third-Party Advertising
We may display advertisements from third-party networks such as Google AdSense. These networks may use cookies or similar technologies to show ads based on your interests. You can opt out of personalized advertising through your browser settings or Google's Ad Settings.
Sharing of Information
We never sell or rent your personal data. We may share information only with:
- Service providers: trusted third parties that help us operate our platform (Cloudflare for security and CDN, hosting providers, payment processors).
- Merchant of Record: Creem.io, which receives limited payment-related information (such as your email, transaction IDs, payer name, and last four digits of a payment card) for processing payments, billing, refunds, and support, including through its payment partners such as Stripe.
- Legal requirements: when required by law or to protect our rights and safety.
- Business transfers: in the event of a merger, acquisition, or sale of assets.
Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Account data is kept while your account is active. Submission data may be retained to maintain directory integrity. Analytics data is aggregated and anonymized after a certain period. Payment-related data provided by Creem.io may be retained for support, billing, and reconciliation purposes. You can request deletion of your data at any time.
Your Rights
You have the right to:
- Access: request a copy of your personal data;
- Correction: update or correct inaccurate information;
- Deletion: request deletion of your personal data;
- Export: receive your data in a portable format;
- Opt-out: unsubscribe from marketing communications.
Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes using Cloudflare's security features, encrypted connections (HTTPS), and secure authentication methods. However, no method of transmission over the internet is 100% secure.
International Data Transfers
Your data may be processed in countries outside your country of residence. Our infrastructure and third-party services (including Cloudflare and Creem.io) operate globally with data centers in multiple jurisdictions.
We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws (including GDPR where applicable).
Changes to This Policy
Creem.io and its payment partners (including Stripe) process personal data in accordance with their own privacy policies. For more details, please see Creem’s Privacy Policy .
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at: