Best customer service performance metrics tools in 2025

SiteJetAI

AI-driven chatbot for efficient customer support automation.

LunaGPT

AI-driven chatbot for automated customer support.

Punya ai

Automated customer support through customizable chatbots.

Thrivebase

AI-driven chatbot for instant customer engagement and support.

Markprompt

Automated support for inquiries in developer and fintech sectors.

Duckie AI

AI-driven customer support enhancement for SaaS companies.

Unwrap

AI-driven customer feedback analysis for informed business decisions.

Nuance AI Suite

Enhances customer interactions across multiple messaging channels.

Zoe chatbot

Automated customer support for seamless communication.

Agent23

AI agents providing round-the-clock customer engagement and support.

Whelp

Centralizes customer communication for efficient support management.

Open CX

AI-driven customer support for efficient communication and service.

Desku

Customer service software for small and medium-sized enterprises.

Free + from $19/m
open
Molin

AI-driven customer support automation for faster service responses.

AiDesk.pro

Automated customer support chatbot for websites.

Aidbase

AI-driven customer support for SaaS startups.

Subscription + from €29/m
open
DOO

AI-powered customer interaction management for businesses.

Bodt

Create engaging AI chatbots without any coding knowledge.

Scribo

Automated solutions for enhancing business efficiency and reducing costs.

Arsturn

Create custom chatbots for engaging customer interactions.

Web2Chat

AI-driven live chat for seamless customer support management.

Activechat Bot Trainer

Automates customer interactions using AI-driven technology.

Subscription + from $4995
open
JustReply

Manage customer support directly within your Slack workspace.

Balto

Real-time assistance for customer service agents during calls.