Desku
Customer service software for small and medium-sized enterprises.
Desku is customer service software designed for small and medium-sized businesses. It organizes operations by allowing companies to manage customer interactions easily.
Features include live chat, ticketing systems, and automated responses using AI chatbots. This setup enables quick responses to inquiries and improves customer satisfaction.
By connecting with various social media and e-commerce sites, Desku ensures that businesses can support customers across multiple channels. Companies benefit from more effective communication, streamlined processes, and better engagement with their clients.
By analyzing customer data, businesses can also enhance their support strategies and retain more customers.
- Automate customer support responses
- Improve sales team communication
- Enhance user experience across channels
- Provide real-time customer assistance
- Facilitate multi-channel support
- Reduce response times for inquiries
- Create a self-service knowledge base
- Boost customer retention strategies
- Streamline ticket management processes
- Analyze customer interaction data
- Streamlines customer service processes
- Integrates with e-commerce platforms
- Offers AI-powered automation
- Enhances customer engagement
- Supports multiple communication channels
AI-driven assistant for instant technical support and knowledge access.
Comprehensive customer support management across multiple channels.
AI chat solution for efficient customer interactions.
AI-driven customer support automation for efficient information access.
Digital avatars engage users for personalized support and interaction.