Open CX

Open CX

AI-driven customer support for efficient communication and service.

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Open CX is an advanced customer support system that uses AI technology to manage customer inquiries across various channels like web and phone. It enables businesses to respond quickly and accurately while maintaining a personal touch in interactions.

By automating responses and addressing complex tasks, Open CX allows support teams to work more efficiently. Its AI engine, Oppy, combines understanding and advanced features to handle inquiries effectively. This system supports 24/7 customer assistance, making it easier for companies to engage with users through platforms like WhatsApp and Slack, streamlining email support, and managing feedback and tickets seamlessly.


  • Automate customer inquiries processing
  • Enhance support response times
  • Manage complex customer requests
  • Engage customers via WhatsApp
  • Integrate with Slack for team communication
  • Provide 24/7 customer assistance
  • Support multi-channel customer interactions
  • Streamline email support operations
  • Gather user feedback effectively
  • Facilitate seamless support ticket management
  • Scalable customer support solution
  • Integrates with multiple communication channels
  • AI-driven responses enhance efficiency
  • Personalized customer interactions
  • Automates complex support tasks

Response management Customer service technologies Customer outreach Multi-channel support Customer service applications Support tools Customer engagement Customer service developments User experience Support ticket management Customer service enhancements Feedback gathering Communication tools Customer service improvements Personalized assistance
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