Best call center tools tools in 2025

Microsoft Face API

Advanced image recognition and text extraction capabilities.

CVGrader

AI-driven resume screening for efficient candidate selection.

DocQmentor

Automated document management for enhanced team productivity.

Sereda.ai

Streamlined employee skill management for enhanced workforce development.

Watto

Easy-to-create AI voice agents for businesses.

VoiceBase

Transforms voice data into actionable business insights.

Dixa

A customer service platform blending AI and human support.

Paid + from $39/m
open
Tactful

Advanced customer support with AI-driven responsiveness.

Curious thing

Voice assistants designed for managing customer calls and interactions.

Emlo

Voice analysis technology providing insights into genuine emotions.

BuddyPunch

Accurate employee time tracking and attendance management solution.

Botium Box

Customer experience assurance for optimized interactions across channels.

Hiredscore

Integrated HR and finance management system for growth-focused businesses.

afiniti.com

AI-driven solutions for enhancing customer interactions.

Balto

Real-time assistance for customer service agents during calls.

Cosmic AI

AI-driven solutions for streamlined business operations.

Hypercontext

Streamline performance evaluations with continuous feedback.

Gusto

Streamlined payroll and HR management for businesses.

Reflektive

Engagement platform that fosters employee feedback and performance tracking.

Textkernel

AI-driven recruitment software for efficient candidate matching.

Genesys

Comprehensive multi-channel customer interaction management solution.

Intellihr.com

Integrated solution for managing workforce, HR, and payroll efficiently.

Zivy

Automated message organizer for enhanced workplace communication.

ChatUML

Generate professional diagrams quickly with advanced AI technology.

Leena

Automated assistant for employee inquiries across multiple departments.