Best customer service performance software analysis tools in 2025

bik.ai

AI-powered customer engagement and support for eCommerce.

Balto

Real-time assistance for customer service agents during calls.

ChatFlow

AI chatbot for automating sales and support interactions.

CSM | Servicenow

Streamlined support for enhanced customer satisfaction and agent efficiency.

HubSpot Service Hub

Streamlined customer support management for businesses of all sizes.

Stylo

AI assistant for personalized customer support with brand voice.

MxChat

AI chatbot that automates customer support for businesses.

Free trial + from $49.97/one-time
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Teneo

Automated AI agents for efficient customer support across channels.

Relish.ai

Chatbot for online stores that enhances customer support and sales.

Proposa

Affordable healthcare access without long waits or paperwork.

yellow

Automated customer support with human-like interactions across channels.

DOO

AI-powered customer interaction management for businesses.

Touch Directory

Automates multilingual business profiles for global outreach.

GooseAi

Affordable managed natural language processing through an API.

Paid + from $0.000110/request
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KaraboAI

Automated chatbots for seamless customer communication.

Vicarious

Intelligent robotics for flexible automation in various industries.

Scribo

Automated solutions for enhancing business efficiency and reducing costs.

Forethought

Intelligent response system for efficient customer support management.

Juji

Advanced AI chatbots delivering empathetic user interactions.

Elastic Bot

Automated customer engagement across social media platforms.

Leverbot

AI-driven chatbot for 24/7 customer engagement and support.

Intelswift

AI-driven customer inquiry response automation for businesses.

Response cx

AI-driven customer service for Shopify brands, available 24/7.

DocuChat

Create customized AI chatbots for instant customer support.

Hoory

Automated customer service interactions for global businesses.