Best customer insights tools tools in 2025

ReplyToAppReviews

Automated responses for app store reviews to enhance engagement.

Revifys

Streamline review management for enhanced customer engagement.

RoboReply

Automated review management for improved local visibility.

Rezon8AI

Enhance online reputation management with AI-driven insights.

Mason.io

Smart commerce assistant for managing online sales and customer engagement.

AlchemyLanguage By IBM Watson

Advanced AI for training and deploying machine learning models.

Intelledox

Cloud-based solution for seamless customer communication.

IBM Power AI

Advanced analytics for data-driven decision making.

Crayondata.com

AI-driven insights for enhanced customer engagement and operations.

Voyado

Data-driven marketing for personalized customer connections.

MyApproach

Tailored business strategy advisor for informed decision-making.

scal-e.com

Customer data management for personalized marketing strategies.

Salesforce Einstein AI

AI-driven insights for personalized customer interactions and automation.

Botium Box

Customer experience assurance for optimized interactions across channels.

Recommender Systems

Personalized recommendation engine leveraging user data for engagement.

Ebi

Custom AI assistants for efficient customer service automation.

afiniti.com

AI-driven solutions for enhancing customer interactions.

Chainfuse

Unified customer data analysis for real-time insights and retention.

WebAgent.ai

AI-driven customer support for 24/7 engagement and insights.

Yext.co.uk

Manage and optimize business location data seamlessly.

VocAI

AI-driven insights for understanding customer interactions.

SiteAgent

Voice AI technology for real-time customer interaction on websites.

AskToSell

AI-driven insights for customer success and engagement.

MagicReply

Automated responses for customer reviews to enhance engagement.

samespace.com

Improve teamwork and productivity with seamless collaboration solutions.