Best customer insights gathering tools in 2025

Ngsurvey.com

Efficiently gather and analyze customer feedback through surveys.

Kapiche

Automated feedback analytics for understanding customer sentiments.

RoboReply

Automated review management for improved local visibility.

Feedbase

Collect and analyze customer feedback with an easy-to-use widget.

Chatdesk

Automated insights from customer feedback across channels.

Subscription + from $900/m
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Tars Prime

Create conversational chatbots for customer engagement and support.

Levity

Automate email and phone workflows for logistics teams.

Nuance AI Suite

Enhances customer interactions across multiple messaging channels.

BestChat

Real-time chat solution for enhancing customer engagement and support.

Enrol Chat

Create customized chatbots for instant customer engagement.

Botnoi Chatbot

Create intelligent chatbots for customer interaction without coding.

ChatAINet

Automated customer support with customizable chatbots.

Google Dialogflow Enterprise Edition

AI-driven conversational agents for automated customer engagement.

Servisbot.com

AI technology for automating customer interactions in real-time.

LMQL

A programming language for effective interaction with language models.

Textio

Feedback enhancement tool for supportive workplace culture.

Forethought

Intelligent response system for efficient customer support management.

InsightQ

Feedback analysis and management for product teams.

HiveMind

AI-driven assistance for project management and content creation.

FinetuneDB

Quickly build and refine AI models with custom datasets.

Describy

AI-driven user feedback collection for product development.

VoiceCue

Instantly analyze audio files for sentiment and insights.

Sus Guru

Gather honest feedback to enhance ideas and projects.

Crowd Feel

AI-driven insights for predicting audience reactions to content.

Waveform.ai

A system for gathering and analyzing customer feedback.