Kapiche

Kapiche

Automated feedback analytics for understanding customer sentiments.

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Kapiche is an automated feedback analytics system designed to gather and analyze customer feedback from various sources. It allows businesses to quickly and accurately understand customer sentiments and trends without the need for extensive manual work.

By integrating feedback from multiple channels, this system provides a complete view of what customers think and feel. This helps teams make informed decisions based on real insights, leading to improved customer experiences. With an intuitive interface, Kapiche streamlines the process of collecting and reporting feedback, ultimately aiding in product development and enhancing marketing efforts.

It ensures that companies remain aligned with their customers' needs and preferences.


  • Analyze customer satisfaction scores
  • Automate customer feedback reporting
  • Improve product development insights
  • Track customer sentiment trends
  • Integrate feedback from social media
  • Streamline customer support analysis
  • Enhance marketing campaign effectiveness
  • Identify emerging customer needs
  • Optimize service delivery processes
  • Facilitate team collaboration on feedback
  • Automates customer feedback analysis
  • Connects data from multiple sources
  • Saves time and resources
  • Delivers real-time insights
  • User-friendly interface

Team collaboration facilitation Emerging customer needs identification Social media feedback integration Customer experience improvement Automated feedback collection Customer insights generation Feedback trend analysis Business growth opportunities Customer opinion centralization Feedback analytics platform Customer needs assessment Data-driven decision making Resource-saving automation Customer engagement strategies Feedback loop creation
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