Best customer inquiry tracking tools in 2025

Elise AI

AI-powered communication and management for housing and healthcare.

Gorgias

Conversational AI for streamlining eCommerce customer support.

WeConnect.chat

Real-time customer engagement with AI and human chat.

Hana

An AI assistant for seamless team communication and collaboration.

Neurond

Advanced voice recognition and generation for seamless communication.

ZenDesk Sunshine

Customizable customer engagement for improved support interactions.

Subscription + from $55/m
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Whatsapp Business API

Bulk messaging solution for engaging customers on WhatsApp.

The Coder

Consolidates messages from various sources into one interface.

Second Brain Labs

Automated sales engagement and customer support solution.

Kitt

Reliable platform for seamless video and audio communication.

reachat

Build chat interfaces quickly with customizable components.

Rise Vision

Manage and display engaging visual content on screens.

xMagic

Conversational AI for personalized user interactions and support.

Huly

Collaborative workspace for managing projects and team communication.

Chat Data

AI chatbot for 24/7 customer engagement and support.

MagicBuddy

Instant chatbot for quick answers within messaging conversations.

ArenaChat

AI chatbot for round-the-clock customer engagement.

Chat360

Automated chatbot creator for engaging customer communication.

Agent M

Framework for creating conversational AI agents across channels.

DigitalFriends

Connect with virtual companions for entertainment and learning.

Mozilla DeepSpeech

Open-source speech-to-text engine for offline transcription.

KoalaKonvo - AI Assistant for Telegram

AI assistant for quick coding and information tasks in Telegram.

Concurrence.ai

Automated chat moderation for safer online communities.

DialSense

Voice assistants designed for efficient customer support interactions.

Olympia

AI-driven consultants for efficient business operations.