Gorgias
Conversational AI for streamlining eCommerce customer support.
Gorgias is an advanced conversational AI designed for eCommerce businesses. It automates a large portion of customer inquiries, allowing human agents to focus on more complex problems.
By handling up to 60% of support requests, it improves response times and enhances overall customer satisfaction.
Online retailers benefit from increased conversion rates as they engage with customers more effectively. Gorgias integrates smoothly with popular eCommerce systems, making it simple to manage support across various channels. The platform also provides tools for tracking support performance and analyzing customer interactions, which helps retailers understand their customers better and improve their shopping experience.
- Automate customer support responses
- Increase sales through targeted campaigns
- Manage multiple support channels in one place
- Provide personalized shopping assistance
- Resolve customer inquiries in real time
- Track support performance metrics easily
- Engage customers via live chat
- Edit orders directly from the platform
- Analyze customer interaction data
- Enhance customer experience with AI assistance
- Automates a significant portion of customer inquiries
- Improves response times for support requests
- Integrates easily with popular eCommerce platforms
- Enhances customer satisfaction and retention
- Increases conversion rates through proactive engagement
Automated customer engagement through conversational AI technology.
Create custom chatbots with ease for better customer engagement.
Automated chatbot technology for customer engagement and support.
Conversational AI that transforms customer chat interactions.
AI-driven support assistant for faster customer inquiries resolution.
AI assistant for real-time customer support in online shops.
Advanced customer support with AI-driven responsiveness.
Engage online shoppers with personalized, real-time support.
Product info
- About pricing: Subscription + from $50/m
- Main task: Automation
- More Tasks
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Target Audience
Ecommerce Managers Customer Support Teams Marketing Professionals Business Owners Online Retailers