Best customer feedback engagement tools in 2025

Chatdesk

Automated insights from customer feedback across channels.

Subscription + from $900/m
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Chat Summary

Automated chat summaries with sentiment analysis for better insights.

ReviewReply

Automated response management for online customer reviews.

Repbot.ai

Automated solution for managing online customer feedback.

Free trial + from $25/m
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ClientZen

Automated analysis of customer feedback for actionable insights.

KAI Conversations

Analyze conversations to uncover insights for better healthcare.

ReplyInbox

Organize and prioritize email replies with streamlined efficiency.

DatumBox

AI-driven text analysis for insightful business decisions.

Comment Explorer

Analyze YouTube comments for audience insights and engagement trends.

Review Bomb Me

AI-driven feedback collection for positive customer engagement.

Adereso

Generative AI solution for enhanced customer communication.

Reflectfy

Consolidates customer reviews for real-time reputation management.

JustReply

Manage customer support directly within your Slack workspace.

Feedbase

Collect and analyze customer feedback with an easy-to-use widget.

Question Base

Transforms Slack chats into an organized knowledge base.

Open CX

AI-driven customer support for efficient communication and service.

Kubiya

Streamlined management for AI agents and automation tasks.

Parabolic

Automated customer support for quicker and more accurate responses.

Mindpip

Combines human and AI for efficient customer support.

Markprompt

Automated support for inquiries in developer and fintech sectors.

Ajent

Centralized dashboard for managing customer conversations seamlessly.