Chat Summary
Automated chat summaries with sentiment analysis for better insights.
Chat Summary provides concise overviews of conversations, making it easier for teams to review discussions. It uses advanced AI to automatically summarize chats, allowing users to access these insights right when conversations are archived or tagged.
This approach saves time and enhances efficiency by condensing dialogues into actionable points.
In addition to summarization, Chat Summary analyzes the sentiment within chats, offering insights into customer emotions and concerns. This empowers teams to respond more effectively and improve service quality.
Key points and feedback are extracted for agents, potentially enhancing their performance. With Chat Summary, precise reports can be generated to track interactions, streamlining chat management and communication.
- Automate chat documentation
- Improve customer support efficiency
- Analyze chat sentiment trends
- Generate performance reports
- Extract key discussion points
- Facilitate team training sessions
- Enhance customer feedback analysis
- Streamline chat review process
- Summarize sales conversations
- Track customer interactions easily
- Automates summary generation
- Offers sentiment analysis
- Improves agent performance
- Provides detailed reporting
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Product info
- About pricing: Free + from $20/m
- Main task: 📊 Chat summary
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Target Audience
Customer support teams Business analysts Sales teams Marketing professionals