Best service innovation tools in 2025

Help Center

Knowledge base for customer self-service support.

Katalon

Automated testing for web, mobile, desktop, and APIs.

Aidbase

AI-driven customer support for SaaS startups.

Subscription + from €29/m
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Unsurvey

Get quick insights with AI-driven customer interviews.

Anecdote

AI-driven feedback analysis for businesses to enhance customer insights.

ChattySurvey

Interactive surveys that transform customer feedback collection.

Double

AI-driven lead research automation for sales and marketing teams.

ulai

AI-driven digital assistant for round-the-clock customer engagement.

Cardinal

Centralized insights platform for enhancing product decision-making.

Persona Fly

Create detailed user profiles to enhance marketing efforts.

Survey Monkey

Create online surveys to gather insights and feedback.

Survues

Create quick, AI-driven surveys for valuable insights.

GapScout

Market research tool for analyzing customer feedback and trends.

Krizmi

Simplifies e-commerce operations for growing brands.

talksprout

Gather and analyze customer feedback for insights.

Xtend

Customized AI consulting and integration for diverse industries.

Roojoom.com

AI-driven customer journey management for enhanced engagement.

Repustate

Analyze customer sentiments across various feedback sources.

Prelaunch

Validate product ideas by connecting with interested customers.

Akin

Survey analysis and customer segmentation made easy with AI.

Discovery ai

Centralizes customer insights for informed product development.

Abbot

Smart assistant for team communication and customer support.

Phonely

Voice AI technology for efficient customer support and analytics.

Keys

Personalized texting guidance to boost communication confidence.

Manifest AI

Digital shopping assistant enhancing online customer experiences.

Subscription + from $400/m
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