Best customer service strategy tools in 2025

Salesforce Service Cloud

Customer service management solution enhancing support efficiency.

Forethought

Intelligent response system for efficient customer support management.

Response cx

AI-driven customer service for Shopify brands, available 24/7.

ChatNode

AI-driven support ticket prediction and resolution.

Brainfish

Ambient AI solution for seamless customer support and guidance.

Subscription + from $795/m
open
omq.de

Automated customer support for quicker responses and better efficiency.

Mava

Centralized inbox for managing community support inquiries.

Venixs

AI-driven customer interaction management for efficient support.

Free + from ₦10,000/m
open
PerfectBot

Automated solution for efficient customer support management.

Cirroe ai

Automated customer ticket resolution system for support teams.

Botpress

Build customizable AI agents for efficient customer interactions.

Parabolic

Automated customer support for quicker and more accurate responses.

QueryPal

AI-powered customer support automation for faster resolutions.

HappyFox

Organized system for managing customer support tickets.

Duckie AI

AI-driven customer support enhancement for SaaS companies.

SBhelper

AI-driven customer support available 24/7 for small businesses.

Free trial + from $5/m
open
Alterra Answers

AI-driven support assistant for faster customer inquiries resolution.

HelpScout

Automated customer support interactions for quick responses.

Aircall

A business communication system for high-performing teams.

Free trial + from $30/license
open
ideta.io

Create AI chatbots and callbots without coding skills.

Front

Customer support solution for team collaboration and quick responses.

answeriq.com

AI-driven customer support automation for faster responses.

Gladly Sidekick

AI-driven customer interactions for personalized support experiences.

Zendesk AI

Automates customer interactions and enhances support team efficiency.

Webbotify

AI chatbot for efficient customer support and lead capture.