Mava
Centralized inbox for managing community support inquiries.
Mava acts as a centralized inbox that collects support tickets from various messaging platforms. It integrates seamlessly with Discord, Telegram, and Slack, allowing users to manage inquiries without switching apps.
With its AI feature, common questions receive automatic responses, freeing up support teams to tackle more complex issues. Mava fosters smooth community engagement by providing tools for real-time communication and ticket management. Analytics are available to track support performance, making it valuable for both small groups and large communities.
This system streamlines workflows for support agents while ensuring that all user inquiries, whether public or private, are addressed effectively.
- Manage community support tickets
- Engage users in real time
- Automate responses to FAQs
- Integrate with Discord and Telegram
- Track ticket status and progress
- Analyze support performance metrics
- Customize support chat widget
- Streamline workflows for support agents
- Handle public and private inquiries
- Train AI with existing knowledge base
- Integration with major messaging platforms
- AI support for automated responses
- Shared inbox for all tickets
- Real-time engagement with users
- Analytics to track support performance
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Product info
- About pricing: Free + from $99/m
- Main task: Interaction
- More Tasks
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Target Audience
Community Managers Support Teams Customer Service Representatives Social Media Managers