Best customer service satisfaction metrics tools in 2025

HubSpot Service Hub

Streamlined customer support management for businesses of all sizes.

Loris

Transforms conversations into actionable insights for businesses.

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Automated customer support with human-like interactions across channels.

DOO

AI-powered customer interaction management for businesses.

Leverbot

AI-driven chatbot for 24/7 customer engagement and support.

Botsify

Engaging chatbots for customer interaction and support.

Salesforce Einstein AI

AI-driven insights for personalized customer interactions and automation.

VoiceOps

Transform conversations into actionable insights for sales and compliance.

Winchat

AI chatbot for instant customer support in online stores.

Balto

Real-time assistance for customer service agents during calls.

SayData

AI workforce for business automation and efficiency enhancement.

SupportAI

Custom chatbots for instant customer support and engagement.

Magicform

Automates customer interactions for improved sales efficiency.

ChatFlow

AI chatbot for automating sales and support interactions.

Interactions

Advanced conversational AI for enhanced customer interactions.

HubSpot AI

AI-powered insights for smarter customer engagement and marketing.

CSM | Servicenow

Streamlined support for enhanced customer satisfaction and agent efficiency.

Mindpip

Combines human and AI for efficient customer support.

Stylo

AI assistant for personalized customer support with brand voice.

MxChat

AI chatbot that automates customer support for businesses.

Free trial + from $49.97/one-time
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PackageAI

Streamlined customer engagement and delivery management for retailers.

Teneo

Automated AI agents for efficient customer support across channels.

Lomni

Instant customer support through automated responses and learning AI.

Hyversa

AI-driven customer support enhancement for faster, accurate responses.

Workativ

Automate workflows and create AI-driven chatbots effortlessly.