Best customer service performance analysis tools tools in 2025

MxChat

AI chatbot that automates customer support for businesses.

Free trial + from $49.97/one-time
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Teneo

Automated AI agents for efficient customer support across channels.

Receptive

Collect and prioritize user feedback for informed product decisions.

Saara.io

AI-driven returns and refunds automation for online retailers.

42Signals

Real-time insights for tracking competitors and boosting sales.

Spokk

A quick feedback collection tool that generates customer reviews.

PurplePro

AI-powered loyalty programs made simple for businesses.

Clustaar

Insight-driven analytics for business growth and customer satisfaction.

Richpanel

AI-driven customer support for e-commerce businesses.

ReplyToAppReviews

Automated responses for app store reviews to enhance engagement.

Datazom

Custom AI assistants for 24/7 customer support and engagement.

unmess

Personalized shopping assistant for finding products efficiently.

Bothatch

Create custom AI chatbots for meaningful customer interactions.

Serwell

Unified platform for customer interactions and feedback management.

JivoChat

Manage customer interactions across multiple channels seamlessly.

ChatFast

AI chatbot that engages customers and streamlines inquiries.

Process AI

Automates workflows for improved team productivity and efficiency.

spiralup.co

Automates customer feedback analysis for better support insights.

retalon.com

Unified retail analytics powered by AI for smarter inventory management.

chatQR

AI-driven ordering system that enhances customer experience.

lineup.ai

AI-driven sales forecasting and labor scheduling for restaurants.

FrequentlyAI

Streamlined communication for efficient team collaboration and knowledge sharing.

Kustomer

AI-powered customer support for faster, personalized assistance.

quanticotrends.com

Real-time social media sentiment tracking for businesses.

Recommender Systems

Personalized recommendation engine leveraging user data for engagement.