Best customer service evaluation tools in 2025

Nuance AI Suite

Enhances customer interactions across multiple messaging channels.

Konjer

Engage customers instantly with real-time chat assistance.

Asinstant

Custom AI solutions for efficient workflows and communication.

RoboDialog

AI-driven customer support automation for businesses.

Auto Gmail

Automatically drafts email replies based on your writing style.

Subscription + from $27/m
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Pragma

Knowledge Assistant streamlines information access for teams.

Logwise

Automated incident management for tech teams.

TheLoops

AI-powered support enhancement for faster customer service resolution.

ChatBees.AI

AI-powered automation for quick customer support resolution.

Botly

AI-powered communication for creators on fan platforms.

Knowmax

Centralized knowledge management for improved customer service.

Coflow

Automates property maintenance for quick repairs and better management.

WhatsApp ChatGPT Bot

Streamlines WhatsApp conversations with intelligent automated responses.

Free + from $4.00/m
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Jochem

Instantly connects questions with the right experts for quick answers.

Helpkit

AI assistant that transforms knowledge bases into user-friendly support.

ActiveChat

Automated communication solution for sales and customer support.

Paid + from $4995/one-time
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Uchat

Automated customer engagement across multiple channels, 24/7.

Gladly Sidekick

AI-driven customer interactions for personalized support experiences.

Salesmsg

Streamlined SMS texting and calling for businesses.

Remail

An AI assistant for quick email drafting and responses.

Zaia.app

AI-driven employees for seamless sales and support operations.

Desku

Customer service software for small and medium-sized enterprises.

Free + from $19/m
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SBhelper

AI-driven customer support available 24/7 for small businesses.

Free trial + from $5/m
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Lucy

AI-driven customer support automation for efficient information access.

Lexy.so

AI chatbot for instant customer support and engagement.

Free + from $19.95/m
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