Best customer service evaluation tools tools in 2025

Serwell

Unified platform for customer interactions and feedback management.

Chatspell

Live chat solution for real-time customer support and engagement.

ReplyAIBot

Automated messaging assistant for efficient communication management.

Chatwoot

Manage customer conversations across various channels seamlessly.

SiteCompanion

Custom AI chatbots for instant website visitor support.

Elise AI

AI-powered communication and management for housing and healthcare.

Aktify

AI-driven messaging for improved lead engagement and sales.

Nubot

AI-driven automation for engaging customer interactions.

Glassix

Streamlined customer messaging for enhanced support efficiency.

LiveChat

Real-time chat solution for enhancing customer interactions.

Danswer

AI assistant for efficient document and knowledge retrieval.

WeConnect.chat

Real-time customer engagement with AI and human chat.

Tymely

Advanced AI for automated customer service inquiries.

Nunchi

Create custom automations for everyday tasks effortlessly.

FrequentlyAI

Streamlined communication for efficient team collaboration and knowledge sharing.

Zoe chatbot

Automated customer support for seamless communication.

Feathery AI

Quickly create customized forms with an AI-powered assistant.

Reflectfy

Consolidates customer reviews for real-time reputation management.

ZenDesk Sunshine

Customizable customer engagement for improved support interactions.

Subscription + from $55/m
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Maximo AI

Intelligent assistant for managing diverse media types.

Excuses AI

Quickly create professional excuses for various situations.

Rispose.com

AI assistant for websites to enhance customer interaction.

Webapi.ai

AI agents that engage customers and streamline interactions.

Inboxly

Organizes messages and automates responses for efficient communication.

FlowCharts.ai

Create surveys and forms that adapt to responses instantly.