Best customer service efficiency metrics tools in 2025

Salesforce Einstein AI

AI-driven insights for personalized customer interactions and automation.

HubSpot AI

AI-powered insights for smarter customer engagement and marketing.

CSM | Servicenow

Streamlined support for enhanced customer satisfaction and agent efficiency.

HubSpot Service Hub

Streamlined customer support management for businesses of all sizes.

Mindpip

Combines human and AI for efficient customer support.

AWS Deep Learning

Advanced AI technology for pattern recognition and decision-making.

Qquest (Beta)

AI-powered assistant for effortless data queries and insights.

AI Persona Generator by GETitOUT

Build detailed buyer personas using competitor insights.

Servisbot.com

AI technology for automating customer interactions in real-time.

Kustomer

AI-powered customer support for faster, personalized assistance.

Maya AI

Automates workflows and enhances communication for businesses.

Proficientai

Create engaging virtual assistants for customer interaction.

Web2Chat

AI-driven live chat for seamless customer support management.

ZenDesk Sunshine

Customizable customer engagement for improved support interactions.

Subscription + from $55/m
open
Vpihub

AI-driven communication system for personalized customer interactions.

Ebi

Custom AI assistants for efficient customer service automation.

Interactions

Advanced conversational AI for enhanced customer interactions.

Digital First AI

Create visual workflows to enhance task organization and collaboration.

No pricing info
open
Haptik

Generative AI for efficient customer service interactions.

Intelswift

AI-driven customer inquiry response automation for businesses.

airkit.com

AI agents providing instant support for eCommerce inquiries.

Gladly Sidekick

AI-driven customer interactions for personalized support experiences.

Stylo

AI assistant for personalized customer support with brand voice.

Chatbuild ai

Create custom chatbots for enhanced website interaction.

Chatbase

AI Agents that automate customer support interactions.