Haptik

Haptik

Generative AI for efficient customer service interactions.

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Haptik is a generative AI designed to enhance customer service interactions. It automates responses to common inquiries, allowing businesses to engage with customers quickly and personally.

With its support for various communication channels like WhatsApp and SMS, Haptik makes it easier for companies to connect with their clients where they feel most comfortable. This approach not only streamlines responses but also guides customers through their purchase decisions and helps resolve issues faster.

By improving response times and user engagement, Haptik contributes to increased sales conversions and greater customer satisfaction. Businesses can efficiently manage queries and foster self-service options, reducing operational costs in the process.



  • Automate customer support responses
  • Improve customer engagement on WhatsApp
  • Guide users in product purchases
  • Enhance lead generation efforts
  • Streamline ticket resolution process
  • Facilitate self-service customer support
  • Provide personalized product recommendations
  • Increase efficiency in query handling
  • Support multi-channel communication
  • Reduce operational costs for customer service
  • Improves customer response times
  • Enhances user engagement
  • Automates repetitive tasks
  • Supports multiple communication channels
  • Increases sales conversions


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