Helpshift

Helpshift

AI-driven customer support for improved service efficiency.

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A customer support platform, Helpshift combines artificial intelligence with human expertise to address inquiries efficiently. It automates basic tasks, enabling agents to focus on complex issues, which enhances service quality.

Users enjoy self-service options that provide quick answers, reducing wait times significantly. With support available in multiple languages, it caters to a global audience. Real-time analytics allow businesses to track performance and improve engagement strategies.

Helpshift streamlines ticket management and integrates AI chatbots, making it easier for teams to manage customer interactions effectively. This modern approach to customer service leads to better experiences for both customers and support staff.


  • Automate customer support responses
  • Enhance user self-service capabilities
  • Provide 24/7 multilingual support
  • Streamline ticket management processes
  • Integrate AI chatbots for inquiries
  • Analyze customer service performance metrics
  • Improve customer engagement strategies
  • Facilitate real-time agent assistance
  • Optimize workflows for support teams
  • Assist in community management tasks
  • AI-driven automation for efficiency
  • Multilingual support for global reach
  • User-friendly self-service options
  • Real-time insights and analytics
  • Seamless integration across devices

Global support Multilingual support Accessibility Performance evaluation Customer service analysis Optimization Ticket management Process management Communication Chatbot integration AI chatbots integration Solutions Customer insights Performance metrics analysis Improvement
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