Best customer review tracking tools in 2025

superReply

Smart email response assistant for quick and effective communication.

Sapling

Real-time communication enhancement for businesses and developers.

RightResponse AI

Automated responses for customer reviews to enhance engagement.

ReviewReply

Automated response management for online customer reviews.

MagicReply

Automated responses for customer reviews to enhance engagement.

Receptive

Collect and prioritize user feedback for informed product decisions.

Chatscout

Personal shopping assistant that enhances online shopping experiences.

Unsurvey

Get quick insights with AI-driven customer interviews.

ChatSpot

Boost productivity and streamline workflows with an intelligent assistant.

Anecdote

AI-driven feedback analysis for businesses to enhance customer insights.

Feedback Rivers

Centralized feedback management for customer insights and team collaboration.

Saara.io

AI-driven returns and refunds automation for online retailers.

AutoReviews

Automated responses for customer feedback management.

Google Natural Language API

Analyze text for insights and sentiment with advanced machine learning.

Comments Analytics

Analyze customer feedback to uncover key insights and trends.

Symanto Text Insights

Data analytics for understanding customer behavior and preferences.

Shaped

Smart search and recommendation system for businesses.

Nektar

AI-driven automation for enhancing customer interaction insights.

Analyzr

Predictive analytics for informed decision-making in businesses.

GooseAi

Affordable managed natural language processing through an API.

Paid + from $0.000110/request
open
ChattySurvey

Interactive surveys that transform customer feedback collection.

Wondering

Speedy user research and feedback collection for businesses.

Spokk

A quick feedback collection tool that generates customer reviews.

Waakif

Integrated system for order management and customer loyalty.

Cardinal

Centralized insights platform for enhancing product decision-making.