Best customer journey metrics tracking tools in 2025

Nextiva

Centralized platform for managing customer communications effectively.

AutoReviews

Automated responses for customer feedback management.

AnyModel

Access and compare insights from over 50 AI models.

Chat Summary for LiveChat

Real-time customer communication and support software.

Locusive

Chat with your data directly in Slack for insights.

DOO

AI-powered customer interaction management for businesses.

Web2Chat

AI-driven live chat for seamless customer support management.

Whelp

Centralizes customer communication for efficient support management.

Free Estimated Delivery Date Widget

Accurate delivery date predictions for online shopping.

Kintone

Customizable workspace for team collaboration and project management.

Elise AI

AI-powered communication and management for housing and healthcare.

Adereso

Generative AI solution for enhanced customer communication.

klink.cloud

Central hub for managing customer communications seamlessly.

Free + from $19/user/mo
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Vibe Scan

Monitor online customer feelings about brands easily.

VocAI

AI-driven insights for understanding customer interactions.

BigSpeak

AI-driven sales and insights for visitor attractions.

Idiomatic

Analyze customer feedback with AI for actionable insights.

Front

Customer support solution for team collaboration and quick responses.

Clustaar

Insight-driven analytics for business growth and customer satisfaction.

MARA

AI-driven review response generator for hotels.

YOMO AI

Gather and analyze customer insights for informed decision-making.

Kapiche

Automated feedback analytics for understanding customer sentiments.

Proxem Text Analysis

Advanced text analysis for customer insights and market trends.

Pivony

Advanced AI-driven feedback analysis for businesses.