Best customer insights metrics tools tools in 2025

TeamFeedback

Streamlined employee feedback collection and analysis.

OnLoop

Structured approach to enhance team dynamics and communication.

Geekbot

Automates daily updates and team communication in remote settings.

InSummary

Gain insights into employee productivity and well-being.

Adept

Smart assistant for automating workflows and enhancing productivity.

OrgaNice

Boosts team connection and engagement within Slack.

Qandle

Streamlined human resources management for businesses.

StrawPoll

Create and analyze polls for quick feedback and insights.

Rapidoform

Create engaging and interactive forms for data collection.

Twiser

A platform for managing workplace performance and employee growth.

AnonymityBot for Slack

Anonymous communication within Slack for workplace feedback.

Popwork 2.0

Manage effective 1:1 discussions and track team progress.

Staircase

Proactive customer intelligence and analytics for businesses.

6Sense

Revenue intelligence for targeted marketing and sales efforts.

ThumbsUp

User feedback collection made simple and insightful.

Ortto

All-in-one marketing automation and analytics solution.

Fin by Intercom

Automated customer support for immediate query responses.

Vibe Scan

Monitor online customer feelings about brands easily.

Seventh Sense

Email optimization for improved engagement through AI-driven timing.

Feedbuck AI

Quickly gather user insights with tailored feedback questions.

Kapiche

Automated feedback analytics for understanding customer sentiments.

Proxem Text Analysis

Advanced text analysis for customer insights and market trends.

MagicReply

Automated responses for customer reviews to enhance engagement.

Retentionscience

Automated email marketing for improved customer retention.

ContactPigeon

Omnichannel customer engagement for personalized messaging.