Best customer feedback summarization tools tools in 2025

KAI Conversations

Analyze conversations to uncover insights for better healthcare.

ReplyInbox

Organize and prioritize email replies with streamlined efficiency.

DatumBox

AI-driven text analysis for insightful business decisions.

Comment Explorer

Analyze YouTube comments for audience insights and engagement trends.

Review Bomb Me

AI-driven feedback collection for positive customer engagement.

Adereso

Generative AI solution for enhanced customer communication.

Reflectfy

Consolidates customer reviews for real-time reputation management.

JustReply

Manage customer support directly within your Slack workspace.

Feedbase

Collect and analyze customer feedback with an easy-to-use widget.

Chatdesk

Automated insights from customer feedback across channels.

Subscription + from $900/m
open
ChattySurvey

Interactive surveys that transform customer feedback collection.

Spokk

A quick feedback collection tool that generates customer reviews.

ThumbsUp

User feedback collection made simple and insightful.

ReviewReply

Automated response management for online customer reviews.

Canny

Automated customer feedback management for product insights.

SummifyYT

Summarizes YouTube comments for quick understanding.

Question Base

Transforms Slack chats into an organized knowledge base.

Open CX

AI-driven customer support for efficient communication and service.

Tactful

Advanced customer support with AI-driven responsiveness.

Kubiya

Streamlined management for AI agents and automation tasks.

Textrics

Analyze text for sentiment and emotional insights.

Artificial Solutions

Advanced AI for seamless customer interaction management.

Augmentir

Digital platform for training and workflow optimization in industries.

Parabolic

Automated customer support for quicker and more accurate responses.

AiOps Chat

Revolutionizes IT operations with real-time AI analysis and collaboration.