Best customer feedback decision-making tools tools in 2025

Chatdesk

Automated insights from customer feedback across channels.

Subscription + from $900/m
open
Idiomatic

Analyze customer feedback with AI for actionable insights.

Vi Labs

AI-driven solutions for healthcare engagement and efficiency.

Monterey

AI-driven insights for product development and customer feedback.

Pine

AI assistant for managing bills and subscriptions effortlessly.

Octane AI

Instantly analyze customer feedback for insights and trends.

Subscription + from $50/m
open
KAI Conversations

Analyze conversations to uncover insights for better healthcare.

ReplyInbox

Organize and prioritize email replies with streamlined efficiency.

DatumBox

AI-driven text analysis for insightful business decisions.

Comment Explorer

Analyze YouTube comments for audience insights and engagement trends.

Review Bomb Me

AI-driven feedback collection for positive customer engagement.

Adereso

Generative AI solution for enhanced customer communication.

Reflectfy

Consolidates customer reviews for real-time reputation management.

JustReply

Manage customer support directly within your Slack workspace.

Feedbase

Collect and analyze customer feedback with an easy-to-use widget.

Canny

Automated customer feedback management for product insights.

SummifyYT

Summarizes YouTube comments for quick understanding.

Question Base

Transforms Slack chats into an organized knowledge base.

Open CX

AI-driven customer support for efficient communication and service.

Kubiya

Streamlined management for AI agents and automation tasks.

Augmentir

Digital platform for training and workflow optimization in industries.

Parabolic

Automated customer support for quicker and more accurate responses.

AiOps Chat

Revolutionizes IT operations with real-time AI analysis and collaboration.

Mindpip

Combines human and AI for efficient customer support.

Markprompt

Automated support for inquiries in developer and fintech sectors.