Best customer experience management tools in 2025

CallZen

Automated analysis of customer conversations to enhance insights.

Steno

Custom AI agent for engaging customer interactions.

Nettle.ai

Create lifelike digital avatars for engaging customer interactions.

RevealAI

Gather deep audience insights through engaging conversational surveys.

Proxem Text Analysis

Advanced text analysis for customer insights and market trends.

tangent.ai

AI-driven quizzes to personalize beauty product recommendations.

Thrivebase

AI-driven chatbot for instant customer engagement and support.

Prelaunch

Validate product ideas by connecting with interested customers.

Wudpecker

Integrates user feedback with product analytics for clear insights.

Jumper.ai

Transform conversations into sales through messaging platforms.

Ada by Sightx

AI-driven consumer research for smart decision-making.

Receptive

Collect and prioritize user feedback for informed product decisions.

Chatscout

Personal shopping assistant that enhances online shopping experiences.

Unsurvey

Get quick insights with AI-driven customer interviews.

ChatSpot

Boost productivity and streamline workflows with an intelligent assistant.

Anecdote

AI-driven feedback analysis for businesses to enhance customer insights.

Saara.io

AI-driven returns and refunds automation for online retailers.

Google Natural Language API

Analyze text for insights and sentiment with advanced machine learning.

Symanto Text Insights

Data analytics for understanding customer behavior and preferences.

Shaped

Smart search and recommendation system for businesses.

Nektar

AI-driven automation for enhancing customer interaction insights.

Analyzr

Predictive analytics for informed decision-making in businesses.

GooseAi

Affordable managed natural language processing through an API.

Paid + from $0.000110/request
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ChattySurvey

Interactive surveys that transform customer feedback collection.

Wondering

Speedy user research and feedback collection for businesses.