Best customer engagement metrics tools tools in 2025

Staircase

Proactive customer intelligence and analytics for businesses.

Sereda.ai

Streamlined employee skill management for enhanced workforce development.

Deep Talk

Transform feedback into actionable insights for businesses.

ThumbsUp

User feedback collection made simple and insightful.

Fin by Intercom

Automated customer support for immediate query responses.

Vibe Scan

Monitor online customer feelings about brands easily.

Feedbuck AI

Quickly gather user insights with tailored feedback questions.

Kapiche

Automated feedback analytics for understanding customer sentiments.

Proxem Text Analysis

Advanced text analysis for customer insights and market trends.

Workable

Streamlined hiring and employee management software for businesses.

Deep-talk.ai

AI-driven insights from customer and employee feedback.

InSummary

Gain insights into employee productivity and well-being.

Monkeylearn Text Classifier

Real-time feedback analysis for informed business decisions.

Sreda

AI-driven platform for employee performance and engagement management.

Amber by inFeedo

Conversational AI for employee feedback and HR automation.

TeamFeedback

Streamlined employee feedback collection and analysis.

ThoughtfulGPT

AI-driven platform for optimizing employee engagement and hiring.

Capacitor

Boosts team performance through gamified wellness engagement.

Xactly Insights

Advanced analytics for employee performance and compensation insights.

OrgaNice

Boosts team connection and engagement within Slack.

Grokker

Comprehensive resources for employee health and wellness.

Repustate

Analyze customer sentiments across various feedback sources.

MonkeyLearn

Transforms feedback into actionable insights for organizations.

AnonymityBot for Slack

Anonymous communication within Slack for workplace feedback.

hrflow.ai

AI-driven workforce data management for HR efficiency.