Best tools to monitor brand sentiment across channels in 2025

Chatdesk

Automated insights from customer feedback across channels.

Subscription + from $900/m
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Chat Summary

Automated chat summaries with sentiment analysis for better insights.

Enterpret

Unified customer feedback analysis for informed business decisions.

Canny

Automated customer feedback management for product insights.

SummifyYT

Summarizes YouTube comments for quick understanding.

Anecdote

AI-driven feedback analysis for businesses to enhance customer insights.

User evaluation ai

AI-driven customer interview facilitation for actionable insights.

ThumbsUp

User feedback collection made simple and insightful.

Wonderflow

Transform scattered feedback into actionable consumer insights.

Textrics

Analyze text for sentiment and emotional insights.

Chainfuse

Unified customer data analysis for real-time insights and retention.

Essense

AI-driven insights from customer feedback and competitor reviews.

ClientZen

Automated analysis of customer feedback for actionable insights.