Best e-commerce interaction management tools in 2025

Hoory

Automated customer service interactions for global businesses.

Kniru

Manage personal finances with ease and clarity.

NextCaptcha

Automated CAPTCHA bypass for smoother online interactions.

Rosetta

AI-driven personalization for e-commerce shopping experiences.

AskToSell

AI-driven insights for customer success and engagement.

Agent M

Framework for creating conversational AI agents across channels.

Tradeworx

Financial technology for efficient capital market operations.

Liveperson

Automated customer engagement through conversational AI technology.

IBM Decision Optimization

Advanced analytics for smarter business decision-making.

Gladly

Customer-focused engagement platform for meaningful interactions.

TalkbackAI

Automated responses for customer reviews that enhance engagement.

ChartMogul

Subscription analytics and CRM solution for business growth.

Einstein GPT

AI-driven insights for personalized customer experiences and workflow efficiency.

Staircase

Proactive customer intelligence and analytics for businesses.

ChatWizard

Create custom chatbots for websites to automate customer service.

simbla-sites.com

Custom CRM creation and management without technical skills.

Omilia

Automated conversational AI for customer engagement and support.

airkit.com

AI agents providing instant support for eCommerce inquiries.

AroundDeal

Access a global database of verified B2B contacts.

AWS DeepLense

Local device for real-time visual data analysis.

Klarna ChatGPT plugin

Personalized shopping recommendations through messaging.

Inzack

Interactive online shopping with virtual try-ons and personalized experiences.

Hellometer

Advanced camera system for tracking restaurant guest experiences.

Tymely

Advanced AI for automated customer service inquiries.

Botium Box

Customer experience assurance for optimized interactions across channels.