Best customer service quality metrics tools in 2025

Open CX

AI-driven customer support for efficient communication and service.

IntegraBot.ai

AI agents for automated customer interactions and inquiries.

AIPEX

AI-driven guest engagement for seamless hospitality experiences.

Presto

AI-driven ordering system for fast food drive-thrus.

Vox by Marr Labs

AI-driven voice agents for efficient customer interactions.

OpenCopilot

AI-driven customer support for seamless interactions.

Konjer

Engage customers instantly with real-time chat assistance.

Omilia

Automated conversational AI for customer engagement and support.

Boost AI

Automated conversational AI for enterprise customer support.

Helpx.ai

AI-driven chatbot for instant customer support responses.

Fin AI bot

AI agent for instant customer support resolution.

Subscription + from $29/m
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Robojin

Intelligent customer support automation for quick responses.

ChatIQ

AI-driven customer support automation for fast responses.

PerfectBot

Automated solution for efficient customer support management.

SiteAgent

Voice AI technology for real-time customer interaction on websites.

Gleen

Intelligent shopping assistant enhancing customer support and experience.

LangCall

Automated AI-driven phone call management for businesses.

Instabot

Automated chatbot for customer engagement and lead generation.

ResolveAI

Automated chatbot for customer engagement and support.

Agent4

Automated call management and reservation system for businesses.

Cresta

Generative AI that enhances contact center interactions.

TalkForce AI

AI-driven customer support for round-the-clock assistance.

unless.com

AI-driven customer success automation for regulated industries.

macha

Intelligent AI agents for efficient customer support interactions.

Stochastic

AI-driven communication for instant, accurate responses.