Best customer service quality assurance tools tools in 2025

spiralup.co

Automates customer feedback analysis for better support insights.

Awario

Monitor brand conversations across social media and online platforms.

retalon.com

Unified retail analytics powered by AI for smarter inventory management.

Glassix

Streamlined customer messaging for enhanced support efficiency.

chatQR

AI-driven ordering system that enhances customer experience.

lineup.ai

AI-driven sales forecasting and labor scheduling for restaurants.

Autochatยฎ

Automated conversation management for WhatsApp business inquiries.

DataSavvy.Chat

Create custom AI chat assistants for seamless customer support.

FrequentlyAI

Streamlined communication for efficient team collaboration and knowledge sharing.

Zoe chatbot

Automated customer support for seamless communication.

quanticotrends.com

Real-time social media sentiment tracking for businesses.

CallZen

Automated analysis of customer conversations to enhance insights.

Recommender Systems

Personalized recommendation engine leveraging user data for engagement.

Whatsapp Business API

Bulk messaging solution for engaging customers on WhatsApp.

Crowdlens

Monitor brand mentions across various online platforms.

Capacity

Automates customer support across multiple channels.

Soreal.AI Studio

AI-driven insights for enhancing customer experiences and engagement.

Flochat

Automates chat interactions for SaaS teams without coding.

afiniti.com

AI-driven solutions for enhancing customer interactions.

Intellecta

AI chatbot that transforms customer interactions and boosts sales.

Balto

Real-time assistance for customer service agents during calls.

Maisie

AI chatbot for instant customer support and personalized shopping.

Appinion

Gather and analyze customer feedback effortlessly.

Basepilot

Custom AI workers for automating insurance processes.

Chainfuse

Unified customer data analysis for real-time insights and retention.