Best customer service quality assurance tools tools in 2025

Receptive

Collect and prioritize user feedback for informed product decisions.

Unsurvey

Get quick insights with AI-driven customer interviews.

Feedback Rivers

Centralized feedback management for customer insights and team collaboration.

Saara.io

AI-driven returns and refunds automation for online retailers.

Tars Prime

Create conversational chatbots for customer engagement and support.

42Signals

Real-time insights for tracking competitors and boosting sales.

Comments Analytics

Analyze customer feedback to uncover key insights and trends.

Spokk

A quick feedback collection tool that generates customer reviews.

PurplePro

AI-powered loyalty programs made simple for businesses.

Clustaar

Insight-driven analytics for business growth and customer satisfaction.

AnyGen

Create custom chatbots with ease for better customer engagement.

answeriq.com

AI-driven customer support automation for faster responses.

FeedLens

Automated system for managing app reviews and user feedback.

ReplyToAppReviews

Automated responses for app store reviews to enhance engagement.

Monkeylearn Text Classifier

Real-time feedback analysis for informed business decisions.

MARA

AI-driven review response generator for hotels.

Datazom

Custom AI assistants for 24/7 customer support and engagement.

unmess

Personalized shopping assistant for finding products efficiently.

ThumbsUp

User feedback collection made simple and insightful.

Opinion Stage AI

Create engaging quizzes and surveys to connect with your audience.

Serwell

Unified platform for customer interactions and feedback management.

JivoChat

Manage customer interactions across multiple channels seamlessly.

ChatFast

AI chatbot that engages customers and streamlines inquiries.

Process AI

Automates workflows for improved team productivity and efficiency.

Free Estimated Delivery Date Widget

Accurate delivery date predictions for online shopping.