Best customer service performance metrics tools in 2025

Tactful

Advanced customer support with AI-driven responsiveness.

Powerly.ai

A versatile chatbot for fast answers and smart device control.

BotGenuity

Build intelligent chatbots that interact naturally with users.

Cirroe ai

Automated customer ticket resolution system for support teams.

Alan AI Platform

Intelligent agents for natural language interaction in applications.

Askible

Automated Q&A for Discord communities to streamline engagement.

Pal Chat

Customizable chat experience with various AI models for iOS.

QueryPal

AI-powered customer support automation for faster resolutions.

Mindpip

Combines human and AI for efficient customer support.

Cody

Smart AI assistant for instant workplace support and knowledge access.

AutoReviews

Automated responses for customer feedback management.

Wolfia

Instant answers and automation for security and sales tasks.

BotDistrikt

Automated chatbots for efficient customer engagement.

COHEZION

Feedback management for game developers to enhance player engagement.

Ghostly chat

Create personalized chatbots for instant customer support.

Hey Data

AI assistant for task management and efficient communication.

SupportBee

Efficient customer support ticket management system.

Logwise

Automated incident management for tech teams.

Reflectfy

Consolidates customer reviews for real-time reputation management.

Helpjuice

Organized knowledge base for quick information access.

Subscription + from $120/m
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Replai – ChatGPT replies in Twitter LinkedIn

Quickly generate personalized responses for social media interactions.

mxhero.com

Automates email management and enhances security for organizations.

Droxy

AI-driven customer support for 24/7 engagement.

Parny

Comprehensive management for on-call operations and incident tracking.

HelpScout

Automated customer support interactions for quick responses.