Best customer service performance metrics tools tools in 2025

Yappir

Create custom chatbots for instant customer support.

SiteAgent

Voice AI technology for real-time customer interaction on websites.

Instabot

Automated chatbot for customer engagement and lead generation.

Nextiva

Centralized platform for managing customer communications effectively.

airkit.com

AI agents providing instant support for eCommerce inquiries.

SnapCall

Visual communication for effective customer support interactions.

InsiteBot

AI chatbot providing instant responses for website inquiries.

Nexmo SMS

Unified communication for voice, video, and messaging needs.

CustomGPT

Create personalized AI agents for customer engagement and support.

macha

Intelligent AI agents for efficient customer support interactions.

Freshworks

A messaging platform for real-time customer engagement and support.

Voxal

Instantly engage customers with a customizable chatbot solution.

Free + from $2999/one-time
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Chaterimo

AI-driven chatbot for efficient customer service automation.

AirAI

AI-driven phone assistant for seamless customer interactions.

NeuraFlash

AI-driven customer engagement and operational automation system.

Abbot

Smart assistant for team communication and customer support.

Inbenta Chatbot

Automated conversational assistant for efficient customer support.

HelpScout

Automated customer support interactions for quick responses.