Best customer service performance metrics tools tools in 2025

DOO

AI-powered customer interaction management for businesses.

Richpanel

AI-driven customer support for e-commerce businesses.

Zoe chatbot

Automated customer support for seamless communication.

Loris

Transforms conversations into actionable insights for businesses.

HubSpot Service Hub

Streamlined customer support management for businesses of all sizes.

Salesforce Einstein AI

AI-driven insights for personalized customer interactions and automation.

HubSpot AI

AI-powered insights for smarter customer engagement and marketing.

PackageAI

Streamlined customer engagement and delivery management for retailers.

Re:amaze

Centralized customer support for seamless communication and engagement.

Chunky

Create AI chatbots for instant customer support.

Lomni

Instant customer support through automated responses and learning AI.

Leverbot

AI-driven chatbot for 24/7 customer engagement and support.

Kustomer

AI-powered customer support for faster, personalized assistance.

PerfectBot

Automated solution for efficient customer support management.

ChatFlow

AI chatbot for automating sales and support interactions.

Chatbase

AI Agents that automate customer support interactions.

Intelswift

AI-driven customer inquiry response automation for businesses.

Babble

Create customized chatbots for customer interaction and support.

Interactions

Advanced conversational AI for enhanced customer interactions.

Gladly Sidekick

AI-driven customer interactions for personalized support experiences.

Balto

Real-time assistance for customer service agents during calls.

Cresta

Generative AI that enhances contact center interactions.

Gryphon

Intelligent compliance for effective business communication.

Solidroad

AI-powered hiring and training for team performance enhancement.

ChatFast

AI chatbot that engages customers and streamlines inquiries.