Best customer service performance analysis tools tools in 2025

Re:amaze

Centralized customer support for seamless communication and engagement.

HubSpot Service Hub

Streamlined customer support management for businesses of all sizes.

Loris

Transforms conversations into actionable insights for businesses.

Chatbase

AI Agents that automate customer support interactions.

Intelswift

AI-driven customer inquiry response automation for businesses.

Babble

Create customized chatbots for customer interaction and support.

Interactions

Advanced conversational AI for enhanced customer interactions.

DOO

AI-powered customer interaction management for businesses.

Salesforce Einstein AI

AI-driven insights for personalized customer interactions and automation.

HubSpot AI

AI-powered insights for smarter customer engagement and marketing.

PackageAI

Streamlined customer engagement and delivery management for retailers.

Zoe chatbot

Automated customer support for seamless communication.

Balto

Real-time assistance for customer service agents during calls.

Kizunna

Virtual assistant for sales meetings that automates note-taking.

Unsurvey

Get quick insights with AI-driven customer interviews.

Anecdote

AI-driven feedback analysis for businesses to enhance customer insights.

Feedback Rivers

Centralized feedback management for customer insights and team collaboration.

fpt.ai

AI-driven solutions for automating customer engagement and operations.

Tars Prime

Create conversational chatbots for customer engagement and support.

Google Natural Language API

Analyze text for insights and sentiment with advanced machine learning.

Comments Analytics

Analyze customer feedback to uncover key insights and trends.

Symanto Text Insights

Data analytics for understanding customer behavior and preferences.

Feathery

Create professional web forms in seconds with AI-generated designs.

Reachout

Create personalized video messages quickly and effortlessly.

ChattySurvey

Interactive surveys that transform customer feedback collection.