Best customer service interaction metrics tools in 2025

Plivo

Automated communication for businesses through SMS and voice calls.

Brand AI Model

Generates personalized marketing content for brands.

voicy.ai

Automated AI assistants for seamless customer interactions.

Maisie

AI chatbot for instant customer support and personalized shopping.

Omnichannel CPaaS Solution

Messaging solution for bulk communication across multiple channels.

AI Pal

Instantly create personalized content for various tasks.

Contlo

Marketing automation that personalizes customer engagement.

Acoustic

Engagement platform for personalized customer communication.

Character Counter

Count characters quickly for social media and emails.

Qolabot

Streamlined customer engagement and reputation management for businesses.

Salesmsg

Streamlined SMS texting and calling for businesses.

Social Var

Automated marketing for social media, email, and SMS campaigns.

SMSGenius

Streamlined SMS marketing for targeted customer engagement.

Free + from $259/m
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CoxPost

Automated social media management and customer engagement solution.

Call Loop

Automated messaging and communication solution for businesses.

ChatBotWorld

AI-powered chatbots for efficient customer engagement anytime.

SiteGPT

AI-driven customer support that responds 24/7 using your website's content.

Kapa.ai

AI-driven assistant for instant technical support and knowledge access.

Meon Chatbot

AI chatbot for instant customer support and engagement.

Chatterdocs

Create custom chatbots for seamless customer engagement.

ideta.io

Create AI chatbots and callbots without coding skills.

ChatSMB

AI chatbot for real-time customer engagement on websites.

Microsoft Bot Framework

Create engaging conversational experiences with advanced chatbot technology.

ElBot

AI chatbot for instant conversation and support.

ChatFlow

AI chatbot for automating sales and support interactions.