Best customer service experience metrics tools in 2025

Botscrew.com

AI chatbots that enhance customer interaction and support.

DOO

AI-powered customer interaction management for businesses.

ChatHelp.ai

Intelligent chatbot for 24/7 customer engagement.

Interactions

Advanced conversational AI for enhanced customer interactions.

Mindpip

Combines human and AI for efficient customer support.

Intelswift

AI-driven customer inquiry response automation for businesses.

CSM | Servicenow

Streamlined support for enhanced customer satisfaction and agent efficiency.

airkit.com

AI agents providing instant support for eCommerce inquiries.

Balto

Real-time assistance for customer service agents during calls.

Salesforce Einstein AI

AI-driven insights for personalized customer interactions and automation.

HubSpot AI

AI-powered insights for smarter customer engagement and marketing.

HubSpot Service Hub

Streamlined customer support management for businesses of all sizes.

PerfectBot

Automated solution for efficient customer support management.

Re:amaze

Centralized customer support for seamless communication and engagement.