Best customer service evaluation tools in 2025

bik.ai

AI-powered customer engagement and support for eCommerce.

DOCUBASE.AI

Quickly retrieves information from various document types.

Intelledox

Cloud-based solution for seamless customer communication.

Olark

Real-time chat solution for customer engagement and support.

Botika Online

Real-time AI for enhancing communication and automating support.

HubbleIQ

AI-driven support agent for fast tech issue resolution.

Tactful

Advanced customer support with AI-driven responsiveness.

Powerly.ai

A versatile chatbot for fast answers and smart device control.

BotGenuity

Build intelligent chatbots that interact naturally with users.

Cirroe ai

Automated customer ticket resolution system for support teams.

Alan AI Platform

Intelligent agents for natural language interaction in applications.

Askible

Automated Q&A for Discord communities to streamline engagement.

Pal Chat

Customizable chat experience with various AI models for iOS.

QueryPal

AI-powered customer support automation for faster resolutions.

Mindpip

Combines human and AI for efficient customer support.

Cody

Smart AI assistant for instant workplace support and knowledge access.

Adereso

Generative AI solution for enhanced customer communication.

NextCaptcha

Automated CAPTCHA bypass for smoother online interactions.

MeyaGPT

Automated customer interaction through intelligent chat support.

AptEdge

Connects support activity with knowledge for faster issue resolution.

Aissist

Automated support for sales and customer service inquiries.

Platoria

Summarizes customer reviews for informed online shopping.

UseChat

Create custom chatbots for instant customer support.

ZipChat

Real-time chatbot for boosting e-commerce engagement and sales.

Microsoft Bot Builder SDK

Build intelligent conversation agents for user interaction.