Best customer service effectiveness tools in 2025

CSM | Servicenow

Streamlined support for enhanced customer satisfaction and agent efficiency.

macha

Intelligent AI agents for efficient customer support interactions.

Vox by Marr Labs

AI-driven voice agents for efficient customer interactions.

Salesforce Einstein AI

AI-driven insights for personalized customer interactions and automation.

Balto

Real-time assistance for customer service agents during calls.

PerfectBot

Automated solution for efficient customer support management.

Teneo

Automated AI agents for efficient customer support across channels.

Zoe chatbot

Automated customer support for seamless communication.

HubSpot Service Hub

Streamlined customer support management for businesses of all sizes.

Leverbot

AI-driven chatbot for 24/7 customer engagement and support.

ChatNode

AI-driven support ticket prediction and resolution.

AgentX

Create custom AI chat agents in minutes without coding.

Newton

Create personalized AI chatbots for customer engagement.

Kustomer

AI-powered customer support for faster, personalized assistance.

MailAgent

Automated email drafting for efficient customer communications.