Best customer service data analysis tools tools in 2025

SupportAI

Custom chatbots for instant customer support and engagement.

CSM | Servicenow

Streamlined support for enhanced customer satisfaction and agent efficiency.

PackageAI

Streamlined customer engagement and delivery management for retailers.

Forethought

Intelligent response system for efficient customer support management.

Leverbot

AI-driven chatbot for 24/7 customer engagement and support.

Webbotify

AI chatbot for efficient customer support and lead capture.

Activechat Bot Trainer

Automates customer interactions using AI-driven technology.

Subscription + from $4995
open
PerfectBot

Automated solution for efficient customer support management.

Wizbot

Customizable AI chatbot for instant customer support integration.

Splutter AI

Automated chatbots for engaging customer interactions and support.

Servisbot.com

AI technology for automating customer interactions in real-time.

Freshworks

A messaging platform for real-time customer engagement and support.

Kizunna

Virtual assistant for sales meetings that automates note-taking.

Unsurvey

Get quick insights with AI-driven customer interviews.

Anecdote

AI-driven feedback analysis for businesses to enhance customer insights.

Feedback Rivers

Centralized feedback management for customer insights and team collaboration.

fpt.ai

AI-driven solutions for automating customer engagement and operations.

Tars Prime

Create conversational chatbots for customer engagement and support.

Google Natural Language API

Analyze text for insights and sentiment with advanced machine learning.

Comments Analytics

Analyze customer feedback to uncover key insights and trends.

Symanto Text Insights

Data analytics for understanding customer behavior and preferences.

Feathery

Create professional web forms in seconds with AI-generated designs.

Reachout

Create personalized video messages quickly and effortlessly.

ChattySurvey

Interactive surveys that transform customer feedback collection.

TalkbackAI

Automated responses for customer reviews that enhance engagement.