Best customer service communication improvement tools in 2025

DOO

AI-powered customer interaction management for businesses.

Salesforce Einstein AI

AI-driven insights for personalized customer interactions and automation.

HubSpot AI

AI-powered insights for smarter customer engagement and marketing.

HubSpot Service Hub

Streamlined customer support management for businesses of all sizes.

PackageAI

Streamlined customer engagement and delivery management for retailers.

Loris

Transforms conversations into actionable insights for businesses.

Zoe chatbot

Automated customer support for seamless communication.

Balto

Real-time assistance for customer service agents during calls.

Feedback Rivers

Centralized feedback management for customer insights and team collaboration.

Trustpilot

Customer review platform for sharing and reading business experiences.

MARA

AI-driven review response generator for hotels.

ChatFast

AI chatbot that engages customers and streamlines inquiries.

Waveform.ai

A system for gathering and analyzing customer feedback.

Punya ai

Automated customer support through customizable chatbots.

Intellecta

AI chatbot that transforms customer interactions and boosts sales.

Chat Data

AI chatbot for 24/7 customer engagement and support.

Repustate

Analyze customer sentiments across various feedback sources.

Conversagent

AI assistant for real-time customer support in online shops.

Gladly Sidekick

AI-driven customer interactions for personalized support experiences.

Deep-talk.ai

AI-driven insights from customer and employee feedback.

yellow

Automated customer support with human-like interactions across channels.

Leverbot

AI-driven chatbot for 24/7 customer engagement and support.

Botsify

Engaging chatbots for customer interaction and support.

VoiceOps

Transform conversations into actionable insights for sales and compliance.

Winchat

AI chatbot for instant customer support in online stores.