Best customer service analytics evaluation tools in 2025

Intelswift

AI-driven customer inquiry response automation for businesses.

Babble

Create customized chatbots for customer interaction and support.

Interactions

Advanced conversational AI for enhanced customer interactions.

CSM | Servicenow

Streamlined support for enhanced customer satisfaction and agent efficiency.

Mindpip

Combines human and AI for efficient customer support.

Boost AI

Automated conversational AI for enterprise customer support.

Salesforce Einstein AI

AI-driven insights for personalized customer interactions and automation.

Balto

Real-time assistance for customer service agents during calls.

Re:amaze

Centralized customer support for seamless communication and engagement.

airkit.com

AI agents providing instant support for eCommerce inquiries.

HubSpot AI

AI-powered insights for smarter customer engagement and marketing.

HubSpot Service Hub

Streamlined customer support management for businesses of all sizes.