Best customer sentiment tracking tools in 2025

Awario

Monitor brand conversations across social media and online platforms.

Scremer

An innovative feedback platform for sharing customer experiences.

Xturing

Create and manage customized language models for various applications.

AlexaTM 20B

Multilingual language processing system using few-shot learning.

Eurekaa

Discover and refine online course ideas with advanced analytics.

Review Bomb Me

AI-driven feedback collection for positive customer engagement.

XLM

Cross-lingual language models for seamless multilingual communication.

Lexalytics Salience6

Text analysis software for insights and sentiment tracking.

Vocads

Voice-based surveys for engaging customer feedback.

Productscope

Generate stunning visuals and copy in minutes.

Tapesearch

Search through podcast transcripts for quick insights.

NameDrop

Engage in social media discussions to attract leads effortlessly.

Mention

Monitor online conversations and brand mentions effectively.

Subscription + from $49/m
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TextRank

Automatically summarizes texts and extracts key phrases efficiently.

Reflectfy

Consolidates customer reviews for real-time reputation management.

TheLoops

AI-powered support enhancement for faster customer service resolution.

Amazon Comprehend

Smart text analysis for extracting insights and understanding trends.

ChatGPT for Amazon

Analyze reviews to boost product strategies for e-commerce.

quanticotrends.com

Real-time social media sentiment tracking for businesses.

Inteliconvo

AI-driven platform for analyzing customer conversations and insights.

Spark MLib

Scalable machine learning library for big data analysis.

Kraftful

Automated feedback analysis for product development teams.

NLTK

Comprehensive library for natural language processing tasks.

Charli AI

Automated investment insights for smarter portfolio management.

Summie

Mobile assistant that records meetings and summarizes discussions.