Best customer satisfaction insights tools in 2025

Kapiche

Automated feedback analytics for understanding customer sentiments.

6Sense

Revenue intelligence for targeted marketing and sales efforts.

Amber by inFeedo

Conversational AI for employee feedback and HR automation.

Ortto

All-in-one marketing automation and analytics solution.

Seventh Sense

Email optimization for improved engagement through AI-driven timing.

MagicReply

Automated responses for customer reviews to enhance engagement.

Retentionscience

Automated email marketing for improved customer retention.

AnonymityBot for Slack

Anonymous communication within Slack for workplace feedback.

ContactPigeon

Omnichannel customer engagement for personalized messaging.

Deep-talk.ai

AI-driven insights from customer and employee feedback.

Monkeylearn Text Classifier

Real-time feedback analysis for informed business decisions.

Comments Analytics

Analyze customer feedback to uncover key insights and trends.

hrflow.ai

AI-driven workforce data management for HR efficiency.

ReviewElf

A recognition system that rewards and engages employees effectively.

CVGrader

AI-driven resume screening for efficient candidate selection.

ChatPLG

A guide for achieving growth through product-focused strategies.

DocQmentor

Automated document management for enhanced team productivity.

Sereda.ai

Streamlined employee skill management for enhanced workforce development.

Peoplefluent

Workforce management software for talent and performance enhancement.

ThoughtfulGPT

AI-driven platform for optimizing employee engagement and hiring.

Hellometer

Advanced camera system for tracking restaurant guest experiences.

Ema

Universal AI employee for enhanced workplace productivity.

DataSavvy.Chat

Create custom AI chat assistants for seamless customer support.

Aptrinsic

Engage users with in-app prompts and detailed analytics.

OneReach

No-code platform for automating AI agents to improve workflows.