Best customer insights gathering tools in 2025

Feedback Rivers

Centralized feedback management for customer insights and team collaboration.

ReviewElf

A recognition system that rewards and engages employees effectively.

Univw.AI

Sales-focused CRM for small businesses and start-ups.

ReviewReply

Automated response management for online customer reviews.

Kraftful

Automated feedback analysis for product development teams.

klink.cloud

Central hub for managing customer communications seamlessly.

Free + from $19/user/mo
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Vibe Scan

Monitor online customer feelings about brands easily.

Nextiva

Centralized platform for managing customer communications effectively.

HubSpot AI

AI-powered insights for smarter customer engagement and marketing.

LocalBoss

Manage and respond to Google Maps reviews with ease.

Qolabot

Streamlined customer engagement and reputation management for businesses.

EmailWebhook

Automated email processing for smoother business communication.

Spokk

A quick feedback collection tool that generates customer reviews.

Idiomatic

Analyze customer feedback with AI for actionable insights.

Monkeylearn Text Classifier

Real-time feedback analysis for informed business decisions.

EvalPro.ai

Automated feedback system for performance management and development.

TeamFeedback

Streamlined employee feedback collection and analysis.

Olvy

Organizes and analyzes customer feedback seamlessly.

SchoolAI

AI-driven content generator for educators to streamline lesson planning.

Balto

Real-time assistance for customer service agents during calls.

ClientZen

Automated analysis of customer feedback for actionable insights.

ChattySurvey

Interactive surveys that transform customer feedback collection.

Enterpret

Unified customer feedback analysis for informed business decisions.

Clinc

Virtual assistants that enable banking through conversation.

Appinion

Gather and analyze customer feedback effortlessly.