Best customer inquiry tracking tools in 2025

Tawk

Instantly connect with website visitors through live chat.

eDesk

Comprehensive customer support management across multiple channels.

Concerto

Web-based solution for creating and displaying engaging content.

TheB.AI

AI-driven communication automation for businesses.

Stochastic

AI-driven communication for instant, accurate responses.

Freshworks

A messaging platform for real-time customer engagement and support.

Signagelive

Dynamic content management for digital signage across various screens.

HomeScore

A smart way to navigate the homebuying journey.

Keyai

AI chat solution for efficient customer interactions.

BotDistrikt

Automated chatbots for efficient customer engagement.

Dixa

A customer service platform blending AI and human support.

Paid + from $39/m
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CapMonster Cloud

Automatically bypass captcha challenges for seamless online access.

Kizunna

Virtual assistant for sales meetings that automates note-taking.

Herodesk

Centralizes customer support for efficient issue resolution.

Nektar

AI-driven automation for enhancing customer interaction insights.

Chatbuild ai

Create custom chatbots for enhanced website interaction.

bik.ai

AI-powered customer engagement and support for eCommerce.

Staircase

Proactive customer intelligence and analytics for businesses.

Univw.AI

Sales-focused CRM for small businesses and start-ups.

ActiveCampaign

Streamlined email marketing with automation and analytics features.

PlugLead

Automates WhatsApp interactions for better customer engagement.

Business Profile Manager

Manage your business profiles with ease and efficiency.

Serwell

Unified platform for customer interactions and feedback management.

ChatBot

AI-driven assistant for round-the-clock customer support.

JustCall

Automated communication system for businesses to enhance customer interactions.