Best customer inquiry tracking tools in 2025

Tawk

Instantly connect with website visitors through live chat.

eDesk

Comprehensive customer support management across multiple channels.

Concerto

Web-based solution for creating and displaying engaging content.

TheB.AI

AI-driven communication automation for businesses.

Stochastic

AI-driven communication for instant, accurate responses.

Freshworks

A messaging platform for real-time customer engagement and support.

Signagelive

Dynamic content management for digital signage across various screens.

HomeScore

A smart way to navigate the homebuying journey.

Keyai

AI chat solution for efficient customer interactions.

BotDistrikt

Automated chatbots for efficient customer engagement.

Dixa

A customer service platform blending AI and human support.

Paid + from $39/m
open
CapMonster Cloud

Automatically bypass captcha challenges for seamless online access.

Kizunna

Virtual assistant for sales meetings that automates note-taking.

Herodesk

Centralizes customer support for efficient issue resolution.

Nektar

AI-driven automation for enhancing customer interaction insights.

Chatbuild ai

Create custom chatbots for enhanced website interaction.

bik.ai

AI-powered customer engagement and support for eCommerce.

Staircase

Proactive customer intelligence and analytics for businesses.

Univw.AI

Sales-focused CRM for small businesses and start-ups.

ActiveCampaign

Streamlined email marketing with automation and analytics features.

PlugLead

Automates WhatsApp interactions for better customer engagement.

Free trial + from $97/m
open
Business Profile Manager

Manage your business profiles with ease and efficiency.

Serwell

Unified platform for customer interactions and feedback management.

ChatBot

AI-driven assistant for round-the-clock customer support.

JustCall

Automated communication system for businesses to enhance customer interactions.